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FTP not workig

Hellow team,

today  I nearly spent 1 hours with your technical team. Issue is my FTP users are not working. There is 3 ftp users for my host and all of them were working fine until last week. All of sudden they stopped working. I opened chat support in the imagination that I will get some help but I got connected with 2 agents from GOdaddy who could not solve my problem, instead blamed me that I should check the credentials and ISP. They were unprofessional and reluctanct to solve my problem. I am using ftp client filezilla since I have godaddy account and i never faced problem. Whenever i tried to connect my ftp . I get this error. 

 

Status: Connection established, waiting for welcome message...
Error: Could not connect to server
Response: 220 Microsoft FTP Service
Command: AUTH TLS
Error: Could not connect to server

 

 

So my problem is still not solved and all your unskilled and unprofessional agents could do is ask me to check my ISP. So I am giving this deadline to Godaddy management, if you don't solve my issue by today EOD, i will launch a legal complains because I wasted so much money for six years into godaddy and all they could do is give me unprofessional service. i wish i could have moved to another host long time.

PLEASE HELP!!!!!!!!

1 REPLY 1
Super User III
Super User III

Re: FTP not workig

Have you done any research on the internet? That's what I'd do if I were you.



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