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Godaddy sites gone down still no news on when its fixed

Having major problems .been on the phone to godaddy for over half an hour. They concluded somebody is exhausting the server on a shared hosting account and still have not resolved it .Cpanel not available . No pages available . Surely a company like this can find out whos doing it and remove them .I'll give them 3 hours or ill leave them 


Been having the same issue for over 2 weeks now, unable to send or receive mails. Everytime I call and waste an hour with their tech support, they say it's fixed. Everyday we are getting more and more complaints from our customers that emails are not being received.