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Help with Mysqlnd extension

Hello there,

I am running php 5.6 on my hosting account, but I discovered that the *mysqlnd* extension is not active, I activated the extension but its still not working on my account. Have tried several stackoverflow answers to ascertain whether or not the extension is currently active, but all off them all point to the fact that it isn't, despite mysqlnd being displayed as enabled on phpinfo().
What can I do?
1 REPLY 1
Employee

Hopefully you have already resolved the issue but wanted to make sure you got a response. Here is an article that might help https://www.godaddy.com/help/enable-custom-php-modules-12036. Also, the version of php you are running is not supported anymore and I would suggest you update it but please make sure your website is compatible with newer versions first. If you are still running into this issue can you tell me how you have been able to confirm that it isn't working?

Jena C | GoDaddy | Advanced Care | 24/7 support available at x.co/247support |