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Nev
New

Hosting setup not setup

I purchased a hosting package for a domain and went thorugh the setup to create the login details for cpanel and wordpress on Sunday. I got the notification that an email will be sent when it's ready. I've found out that it can then take 24 -48 hours to set up, its now 84 hours and noting appears to be set up.

 

There isn't any notification in godady that this is being setup and just gives me the option to setup again. 

 

What do I do ?

1 REPLY 1
TechFly
Employee

Hi @Nev

 

Thank you for the post, Try the setup again and run it for about 15 minutes, same with the wordpress install. If it doesn't progress after 15 minutes please call our customer support so that our hosting agents may review the account to see if there are any processes that are not completing.

 

Best Wishes!

-TechFly