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I can see my website but required to update my A record

Hi, we use wordpress optimized account for sancerrethebrand.com with SSL installed. In most cases we can see the website online, however, we get notified by overseas users such as from Australia or NZ that they cannot see the website. When I open my account I get the following notice:

 

Your account setup can't finish without your help. Your Account Setup Can't Finish Without Your Help We can't automatically update your domain's DNS. Update your A record to : 166.62.112.xxx

2 REPLIES 2
Employee

@narelle Hello and welcome to the forum! If that alert is showing then updating to the IP would be necessary, then the alert should go away after propagation. Currently sancerrethebrand.com is pointing to an 166.62.112.xxx IP, so were you able to get this figured out? 

 

Naterx - GoDaddy | Community Moderator
24/7 support available at x.co/247support

I am also seeing the same message. But when I check my DNS record it is already there. I don't know how to solve the issue.