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Ligit Email?

Yesterday I received an email about my website. It said to contact: networkviolations@godaddy.com
480-505-8871

 

This is how it started:

Dear Sir/Madam,

We take security seriously so all customers can build and manage their websites in a safe environment.

We’re writing to let you know that we recently completed a routine security checkup of all our servers and platforms. Our scans flagged your leaveabreadcrumb.com hosting account as containing known malware. Due to the negative impact to our systems, we've removed the following malware from your files:

 

Is this a ligit email?

 

Thank you,


Frances Copeland Lucas 

2 REPLIES 2

Re: Ligit Email?

Yes this is a valid email. I see your website http://leaveabreadcrumb.com/readme.html is currently out of date. If you visit the url I pasted above^ you will see you are currently running wordpress 3.7 instead of the current version 4.7. I recommend reviewing this article for keeping your wordpress site secure.

 

https://www.godaddy.com/help/keeping-your-wordpress-site-secure-7335

 

You may also want to consider

 

SSL & Sitelock which are security measures in conjunction with processing the updates on your wordpress dashboard.

 

The good news is that we have notified you in time and you are not yet on any blacklists. 

 

Contact our hosting support department by calling the number in the email to discuss further how to secure your site and if you do not currently have someone to process the updates we are now also offering update services located here.

 

https://www.godaddy.com/help/wp-premium-support-catalog-26335

Mike L. | WebPro

Re: Ligit Email?

I am not able to see my site at all any more. It is www.leaveabreadcrumb.com. Can you tell when hosting stopped on this site?
Thank you,

Frances Lucas