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    Parik_Man_2004
    New
    ‎04-17-2019 11:58 PM

    Root Access in Linux Starter Plan

    I wanted to know how to get Root Access to my Linux Starter Plan. I want to install FFMPEG and FFPROBE. Are they already installed. If not how can I get them?
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    JesseW
    Community Manager
    Community Manager
    ‎04-18-2019 01:30 PM
    Solution

    Re: Root Access in Linux Starter Plan

    Hi @Parik_Man_2004. For our Shared Hosting plans, you would not be able to obtain root access. You would need a VPS or Dedicated Server to be able to do that. Also, FFMPEG is available if your cPanel plan uses PHP 7.2. However, FFPROB is not available, nor would you be able to install it. Sorry Man Sad

     

    JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.

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    JesseW
    Community Manager
    Community Manager
    ‎04-18-2019 01:30 PM
    Solution

    Re: Root Access in Linux Starter Plan

    Hi @Parik_Man_2004. For our Shared Hosting plans, you would not be able to obtain root access. You would need a VPS or Dedicated Server to be able to do that. Also, FFMPEG is available if your cPanel plan uses PHP 7.2. However, FFPROB is not available, nor would you be able to install it. Sorry Man Sad

     

    JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.

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