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Unable to Access SSH

When I tried to connect to SSH I get the following message.

 

Shell access is not enabled on your account!
If you need shell access please contact support.

 

Cannot connect support as chat is always busy....

2 REPLIES 2

Re: Unable to Access SSH

Yeah, same here
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Re: Unable to Access SSH

i have the same problem. ftp, pspad, and winscp all work. cygwin ssh on windows 8.1 fails.