So when you say "what is the use of having the community if no one can fix the issues or give a direct answer?" Part of the problem is that folk who are trying to help, often have to make educated guesses as to the root of the problem because there are sometimes problems only access will reveal.
So the greater the details you give, and the more readable your query, the better the answers you will get.
Remember the only paid staff here are the moderators and the 'Pro' bit as in GoDaddy Pro, does not stand for 'Pro bono'.......... And THAT is why you should appreciate the support service that godaddy provides, because that is free................. but nobody will fix your site for free and you should be grateful for any help offered.
You are NOT paying godaddy for the maintenance of your site!! That's your responsibility!
But ask nicely, give me your domain name and email (private message me with these details) and I will try and run a few checks for you. That's the best I, or anyone can do without access.
It's late here in Scotland so I will be going to bed soon, so it will have to wait until tomorrow now.