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Website issues--Need help!

Hi, i have a problem reaching support, one of my website is suspended and i don't know why, i changed my mobile phone and i can not get the the pin code? and also a domain name i couldn't renew it, and none is answering me. can i get help or my money is gone?

1 REPLY 1
Community Manager
Community Manager

Re: Website issues--Need help!

Hi @moroccowp. Sorry to hear you're having trouble getting through to support. However, this is not a support forum. No one here would have access to your account to be able to provide you with any account specific information. If you provide the domain for your site, someone may be able to take a look and guess at what the issue is. Otherwise, you'll need to connect with our support team. If you don't wish to call, you can reach out to our chat support team. They are available Monday - Friday, 5 am to 6 pm (UTC/GMT -7) on the United States - English version of our Help page. Hope that helps. 

 

JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.