Website not showing - managed WP account, with a staging website

[pault]

Hi, this is my first post, but I have a managed WP account, with a staging website that we want to show on a domain (registered elsewhere). 

I've added an A-record pointing to the new site's GoDaddy IP address via the domains DNS records on the other domain's  management website, but it's still showing the client's old site.

Any ideas?

[davidfavor · Accepted solution]

No way to guess at an answer.

Provide the following. Likely you'll have a near instant answer.

1) Domain name

2) URL (if different than domain name)

3) Old IP

4) New IP