Skip to main content
Help Center
The GoDaddy Community will undergo maintenance starting on Wednesday, July 28th at 3pm PST / 6pm EST. Learn more
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
fpcaban
New

can't change sftp password i try and it just says invalide password

in a nut shell i tryied to download file villa and connect to the sftp but could not connect i read i could fix it by changing that pass word but godaddy won't let me every time i try to change the sftp pass word it just says invalid

1 REPLY 1
CG
Moderator
Moderator

Hey @fpcaban,

 

Have you tried reaching out to our live support team for assistance with resetting the password for your account? Due the sensitive nature of this issue, I would highly recommend reaching out to them via phone or chat so they can better assist. It's possible the password your trying to use is not meeting system requirements for securing your account. 

 

CG - GoDaddy | Community Moderator
24/7 support available at x.co/247support