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godaddy, webroot files, Managed Web Hosting

we are facing some issue with our godaddy account, hosting shows files sometime show and sometime it is not showing single file in godaddy webroot files.  website and payment gateway is  also down sometime and sometime it is up. godaddy is already notified it yesterday, more than 24hrs no action has been taken. since payment gateway is down and its financial loss for us


Hi @bm_tropical, thanks for posting.

Please keep in mind that members of the Community do not have access to your account or account details. It sounds like the issue you are seeing is specific to your account, so I suggest calling Support to review your account.


Gary - GoDaddy | Community Moderator
24/7 Support | Check System Status