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images file disappeared

For a reason I dont know, (I almost never go to my ftp server and I am the only one who has the access code), a folder images has disappeared. I just wonder if Godaddy has a backup to restore it ?

Thank you in advance

2 REPLIES 2

@pjkl64, thank you for reaching out!

 

If you have any specific account related questions, please reach out to our support team at any of our locations!   https://www.godaddy.com/contact-us.aspx.  

 

It is always recommended to make physical backups of your own work.  If you don't, GoDaddy offers a paid backup service that will back up your site every day, for a really convenient cost.  

 

Otherwise, if you have not backed up your site, and do not have paid backups, I suggest contacting our support team to see what steps can be taken to recover your content.

William Sullivan - GoDaddy | Community Moderator
24/7 support available at x.co/247support
P.S. - If you find my answer helpful, please feel free to give kudos.

Hi, the link for contact you posted does not work.

I am in Indonesia, not very convenient calling USA 😞

Thank you