Skip to main content
Help Center
The GoDaddy Community will undergo maintenance starting on Wednesday, July 28th at 3pm PST / 6pm EST. Learn more
  • GoDaddy Community
  • GoDaddy Website Builders
  • GoDaddy Website Builders

    cancel
    Showing results for 
    Show  only  | Search instead for 
    Did you mean: 
    Go to solution

    Can't remote desktop into website, connection fails

    I am trying to gain remote access to my website, but the connection always fails, so I never even get to a login screen. I have windows hosting with plesk for my account. I am trying to gain access to my php.ini file so that I can up the post limit from 8mb to 2gb

    1 ACCEPTED SOLUTION
    spartan
    Getting Started

    Well if you have shared hosting plan, Remote Desktop is disabled. You'll need to use FTP, Git, or Plesk's file editor to make changes.

     

    If you have a VPS then you make need to contact support.



    You code more, you live long time

    View solution in original post

    1 REPLY 1
    spartan
    Getting Started

    Well if you have shared hosting plan, Remote Desktop is disabled. You'll need to use FTP, Git, or Plesk's file editor to make changes.

     

    If you have a VPS then you make need to contact support.



    You code more, you live long time

    View solution in original post