Moving website between 2 different Goddady accounts and Hosting

[kamarada10]

I purchased a new hosting plan to move my website from another account and hosting. When I try to set up the New cPanel it says I should receive a confirmation email, but after several tries, nothing happens. I'm new on this, so probably I'm doing something wrong. Could someone point me in the right direction? Thanks

[rd]

Hey @kamarada10, try to have a look in your Bulk or SPAM folders. Occasionally some notifications can go to those folders accidentally. Hope that helps?

[kamarada10]

Thanks for the reply but I checked already. All the time I got this like in the screenshot attached, but the email never comes

[rd]

The only other thing I can think of is to double check your account settings to make sure GoDaddy has your proper email address listed and there are no typos? Sorry that I can't help more.

[kamarada10]

Yep, I thought about this too. But email is correct and I receive all other messages from Godaddy without issues.

[CG]

Hey @kamarada10,

If you're still running into trouble locating the notification message for moving your domain between accounts, you may want to reach out to our live support by phone or chat. Our agents can help walk through the process to get it completed.