Subscribers not receiving confirmation email

[timtim]

My website subscribers are not receiving a confirmation email after attempting to sign up.

Spoke to tech support via chat but the rep didn't know what subscribers are so I wanted to let the product team know that there's an issue.

Thanks.

[TLH]

Hi @timtim,

Welcome to the Community!

Thanks for the input. We'll pass it along to our product developers so they can take a look. There are subscribers for both the website as well as the Email Marketing portion. Which one are you using?

[timtim]

Hello @TLH,

Thanks for the reply.

This is for subscribers who've signed up to receive updates from me - a newsletter for example. I've tested the confirmation feature using other emails I own and the email notification I received from GD was inconsistent. Sometimes I got one, sometimes I didn't.

Thanks,

Tim