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    taliasw
    New
    ‎02-02-2020 09:16 AM
    ‎02-02-2020 09:16 AM

    Website won't load

     I tried to pull up my website to do some edits today but it took a long time to load. Eventually, this is the screen that popped up. I checked the GoDaddy site for help and it just said to check if there was an outage, which there's not. Please help.

    Screen Shot 2020-02-02 at 11.14.50 AM.png

    1 ACCEPTED SOLUTION
    MrVapor
    Super User 2020
    Super User 2020
    In response to PL281
    ‎02-05-2020 11:36 AM
    ‎02-05-2020 11:36 AM

    @taliasw 

     

    This definitely looks like a case of DNS gone wrong. I would highly recommend checking over your zone file for the domain and insure the info is correct.



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    View solution in original post

    3 REPLIES 3
    PL281
    Super User III
    Super User III
    ‎02-02-2020 11:07 AM
    ‎02-02-2020 11:07 AM

    @taliasw 

     

    Your domain appears to pointed to an Amazon IP address 18.228.43.237 - have you checked in your AWS account to see if there is something with your instance?

    I am a GoDaddy End User - Just Like You
    Check out my site! | I currently manage over 300 WordPress Websites
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    MrVapor
    Super User 2020
    Super User 2020
    In response to PL281
    ‎02-05-2020 11:36 AM
    ‎02-05-2020 11:36 AM

    @taliasw 

     

    This definitely looks like a case of DNS gone wrong. I would highly recommend checking over your zone file for the domain and insure the info is correct.



    I am a GoDaddy End User - Just Like You
    * Please note that I DO NOT answer private messages. Please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. If you contact me via PM for help, I will give you a price quote for my personal services. Thanks! *

    Once your issue is resolved,
    please be sure to come back and click accept for the solution

    Get Better Support on the Community Boards!
    Etiquette When Asking for Help from the Community


    View solution in original post

    ShanDear007
    New
    ‎02-04-2020 06:37 PM
    ‎02-04-2020 06:37 PM

    There can be multiple issues. The few of them coming in my mind are like

    1) If you have updated your DNS records, it may take 72 hours to propagate.

    2) Not sure whether your website is down due to some web hosting related issues. Better you can contact your hosting company support and I am sure they will help you.

    3) If you have edited your .htaccess file and done something wrong then also your website may get down. So make sure you did things properly.

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