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    Business Profile Updates, Not Publishing Over Extended Periods of Time

    Hello, and thank you in advance for any insight provided.

    I have been trying to update my business profile for over a year with no success. I take the time to carefully at the correct information (i.e. hours, address, logo, pictures), and I submit everything successfully, but nothing ever changes or is updated. I'm hoping to do get found advertisement as my peak season is approaching, but I can't do that obviously because the listed information is outdated or incorrect. Any way I can get my submissions published?

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    Community Manager
    Community Manager
    Solution

    Re: Business Profile Updates, Not Publishing Over Extended Periods of Time

    Hi @My7on7. Thanks for posting. In this case, you'll likely need to get in touch with a GoDaddy Guide so they can take a closer look at what's happening. Someone from our tier 2 support team may need to look at it as well. It sounds like there's something not quite right. Sorry 🙁

     

    JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.

    View solution in original post

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    Super User II
    Super User II

    Re: Business Profile Updates, Not Publishing Over Extended Periods of Time

    @My7on7 

     

    Where are you publishing this information? Through what platform/web service/etc.?



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    Re: Business Profile Updates, Not Publishing Over Extended Periods of Time

    Get Found Business Profile

     

    Screen Shot 2020-03-03 at 11.05.25 AM.png

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    New

    Re: Business Profile Updates, Not Publishing Over Extended Periods of Time

    Screen Shot 2020-03-03 at 11.07.39 AM.png

    Can't get any of this information to change

    Highlighted
    Community Manager
    Community Manager
    Solution

    Re: Business Profile Updates, Not Publishing Over Extended Periods of Time

    Hi @My7on7. Thanks for posting. In this case, you'll likely need to get in touch with a GoDaddy Guide so they can take a closer look at what's happening. Someone from our tier 2 support team may need to look at it as well. It sounds like there's something not quite right. Sorry 🙁

     

    JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.

    View solution in original post