My Account is locked I did not know why
I reset the password many times using my mail
the password is changed but when I try to login it gives me that the account is locked call support
how can I connect to the live chat support
I'm from Egypt and the live chat is not found in the help page
and why is not unlocked when I reset my Password
The Renew date of some domains is closed
I an afraid to lost my domains on this account
How can I recover my Account
Hello @khsalam
I think you should contact a customer support representative.
https://uk.godaddy.com/contact-us.aspx
Good luck.
This link just transfer me to the help page
no live chat is exist
is I have to call them by phone?
also I did not have the pin number for the locked account
please help
I'm not a GoDaddy employee.
I'm just a customer like you, but I know that you can't recover your account here on the public forum.
You have to call customer service.
Thank you for your replay
but i ask I do not know the pin number for my locked account
is this important in calling the support or not
It is important but maybe they can identify you by the credit card use on the account or maybe they will ask you other security questions.
If you really are the owner I'm sure you will have no problem answering.