Called customer support (spoke to Giselle), and explained how I didn't realize this was a month-to-month purchase. It's Christmas time, my online store isn't ready to be used as I don't have inventory yet, asked for a refund on this first initial auto renewal fee as a courtesy and was turned down because I failed to call in within 48 hours. Giselle did refuse my request with a happy tone - thanks for that...NOT. Today was only the 3rd day since the charge went through on my bank account and I didn't know it was going to happen to begin with. No slack for a new customer during the holidays; I have a hard time believing GoDaddy needs my $31.97 more than I do right now - nice community. -Rebeca
Sorry to hear you're looking for a refund. The community can provide general information, advice, and educated guesses on technical and account issues, but we can't see your account or billing information.
You may want to contact Billing directly if you believe you have something that's not covered by our refund policy : (1-480-505-8855)
I hope that helps,
Thomas D. - GoDaddy | Community Moderator
24/7 support available at x.co/247support