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Suggestion (Ticketing)

Hi all,

 

 When owning a Reseller store if you select to respond to support yourself you should be able to view tickets submitted via the Contact us form. If Godaddy were to release a ticketing software to respond to these requests that would be great but even linking it to your own software eg. Zendesk or Zoho desk would be awesome too.

 

Have a great day,

Adam

2 REPLIES 2
Helper I

Re: Suggestion (Ticketing)

+1

Also, if when we start a dialogue with your Chat system, if the 'call' was logged and we could follow-up later, so that both parties had access to the chat history.

Super User III
Super User III
Solution

Re: Suggestion (Ticketing)

@DRY411S @new-horizon 

 

It might be more helpful to engage with the Reseller department at their community. https://www.reseller.rodeo



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