Thanks for asking. While there are some specialty email addresses for account access, transfers, aftermarket, and other specific departments there is not a general technical support email address. You'll want to check the homepage in your locale for contact options (some areas offer chat) or the link below.
Finally, I mean to be serious and not too personal, but perhaps it's time to repair or upgrade the broken communications device. It must make all support requests difficult. In any case, I hope that helps or at least informs.
Thomas D. - GoDaddy | Community Moderator 24/7 support available at x.co/247support