cancel
Showing results for 
Search instead for 
Did you mean: 

Godaddy RIP my $75

Hi Godaddy, I didn't know about the SSL certificated to be renewable .... Godaddy auto renew my SSL certificate which i never wanted to renew.... please im looking forward for a refund!

 

 

Please help! i want refund urgent!

 

http://i.imgur.com/ga5AnfO.png

2 REPLIES 2
Employee
Employee

Re: Godaddy RIP my $75

Hello noorqureshics,

  Sorry to hear about the issue with your recent billing. Our 24/7 customer support representitives will be happy to  review your recent order and check with our refund policies to see what options we may have in regards to your most recent bill. Also, I have listed a guide below of how to adjust the auto-renew settings for your products to help prevent this from happening again in the future. Thank you  and best wishes moving forward.

 

Turn off auto renew

https://www.godaddy.com/help/turn-off-auto-renew-20008

 

If you don't want to cancel a product but want to make sure it doesn't renew, you can turn off auto renew.

If your product already auto renewed, you might be able to cancel it and get a refund.

  1. In your account manager, click the Account settings menu, and then select Renewals & Billing.
  2. Select the products you want to use, and then click Cancel Renewal.
  3. Confirm that you want to cancel your renewal by clicking, Cancel renewal again.

 

Kind Regards,

 -Techfly

Rockstar II
Rockstar II

Re: Godaddy RIP my $75

You are able to get a refund for SSL certificates. Email your receipt number to Godaddy and they will initiate a refund.

Save money on Godaddy products and get a .com domain for under $1: http://bit.ly/2E7MV0I