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Problem buying domains

This is a frustrating problem with GoDaddy domains. When I go to the site to search for a domain and find it available, I add it to the cart, then continue shopping. When I go to checkout, I either have to create a new account or log into my existing account. Yet, when I log into my account, ALL the domains I found and put in the cart are wiped away and the cart shows as being empty.

 

I would hope GoDaddy's engineers could figure out a way to keep items in the cart when logging in rather than forcing customers to try remembering all the great domains they found to be available.

1 REPLY 1
Moderator
Moderator

Re: Problem buying domains

Hi @DODO,

Welcome to our community forums! We appreciate your feedback. When looking to purchase domain names we suggest making sure that you are already logged into your account, that will prevent the cart from emptying. 

KayJay - GoDaddy | Community Moderator
24/7 support available at x.co/247support