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    Victoria1972
    New
    ‎09-11-2020 05:34 AM
    ‎09-11-2020 05:34 AM

    Contact Form not sending to email

    Hi Guys,

     

    My first time using a managed WP site rather than hosting and not loving the experience.

     

    I am using the Office 365 email I got free with sign up but I guess my site is looking for emails on the godaddy server so they are not making it to my email account.  As I can't access the cPanel how do I change this setting.

     

    Really frustrating!

    1 ACCEPTED SOLUTION
    PL281
    Super User IV
    Super User IV
    ‎09-11-2020 11:18 AM
    ‎09-11-2020 11:18 AM

    @Victoria1972 

     

    You've wrapped up a couple different things in that question so I'll see if I can break them out

     

    1) Managed WordPress as you've mentioned doesn't come with email 

    2) Many hosts do their DNS management via cPanel - GoDaddy has their own DNS management 

    3) It sounds like all you need to do is update the MX record for your domain to point to Office 365

     

     

     

    I am a GoDaddy End User - Just Like You
    Check out my site! | I currently manage over 300 WordPress Websites
    * Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

    Once your issue is resolved,
    please be sure to come back and click accept for the solution

    Get Better Support on the Community Boards!
    Etiquette When Asking for Help from the Community

    View solution in original post

    1 REPLY 1
    PL281
    Super User IV
    Super User IV
    ‎09-11-2020 11:18 AM
    ‎09-11-2020 11:18 AM

    @Victoria1972 

     

    You've wrapped up a couple different things in that question so I'll see if I can break them out

     

    1) Managed WordPress as you've mentioned doesn't come with email 

    2) Many hosts do their DNS management via cPanel - GoDaddy has their own DNS management 

    3) It sounds like all you need to do is update the MX record for your domain to point to Office 365

     

     

     

    I am a GoDaddy End User - Just Like You
    Check out my site! | I currently manage over 300 WordPress Websites
    * Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

    Once your issue is resolved,
    please be sure to come back and click accept for the solution

    Get Better Support on the Community Boards!
    Etiquette When Asking for Help from the Community

    View solution in original post

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