• GoDaddy Community
  • Managed WordPress Hosting
  • Managed WordPress Hosting

    cancel
    Showing results for 
    Show  only  | Search instead for 
    Did you mean: 

    Managed WordPress not working since 08/21/19

    Managed WordPress not working since 08/21/19. GoDaddy has not resolved this problem.  They simply say, ‘known problem’.  Disappointing!

     

    internal-server-error-082519.JPG

    1 REPLY 1
    Employee

    I am so sorry you ran into issues with the site over the summer. Unfortunately, from time to time even we run into server issues and that is why we provide an uptime guarantee of 99.9% and not 100%. Many times if services are down for a long period of time we will consider a possible compensation but this is addressed after we know how long things are down. I am sure everything is now up and running but didn't want you to think you were unheard. Take care!

    Jena C | GoDaddy | Advanced Care | 24/7 support available at x.co/247support |