I really miss the 'Live Chat' - Customer Support Feature.
Where I live, it's not possible for me to get a good mobile signal.,
and be in front of my computer at the same time.
I have no idea what happened.
for some reason, the site was down - and I have tried everything to restore it.
Please read - Before you suggest any of the following - that I have already tried... many times...
I am unable to restore from backup... files and or database
I am unable to 'Sync' - Push staging to production
I am unable to remove site
When I try to access WP Admin for the production site I get the HTTP 500 error.
Very Frustrating, and unable to 'ask' for help...
Please Delete the production site, fix the database - and restore from the staging site.
- Thank you in Advance. !!!
Solved! Go to Solution.
UPDATE: ( I now see this - when I'm trying to fix / update my site )
I am unable to edit the record... but as you can see it is already set to this IP address.
- Please HELP !!! - ASAP. Thanks.
I'm concerned - Is this is only 'customers' supporting other customers - Are there any 'GoDaddy' Technical Support Staff in here ? Because I'm sure my problem will require Technical Help from GoDaddy... it's not a simple - Press this / or try that problem...
Can anyone help me get this to someone who can help me ? Thanks.
Sorry to hear that you're having so many challenges! This is a community forum and the best thing to do is contact our customer support team. Our team has details about your account and is good at helping to troubleshoot what might be happening to help come up with a solution. You can find the best number to reach us in your local area by going to https://www.godaddy.com/contact-us.aspx.