• GoDaddy Community
  • Managed WordPress Hosting
  • Managed WordPress Hosting

    cancel
    Showing results for 
    Show  only  | Search instead for 
    Did you mean: 
    Go to solution

    Starting a brand new WordPress hosting site (issues)

    Having issues Building a new WordPress Managed site, using the Godaddy interface, when entering the new login information and pressing the add button, the page does go anywhere, and I receive no error message or loading message.  PLEASE HELP. 

    wordpressGoDaddy.jpg

    1 REPLY 1
    Highlighted
    Super User III
    Super User III
    Solution

    Re: Starting a brand new WordPress hosting site (issues)

    Hey there!

     

    It sounds like something may be causing a fatal error in the PHP coding for some reason. Based on what you're saying, it sounds like you're getting the WSOD (White Screen of Death.) This typically indicates a 500 internal server error has occurred, which a very generic error which means something has gone wrong in your website installation itself. The easiest way to determine what the root cause may be would be to turn on WP debugging. Here's how. 

    Enable Debug errors in WordPress

    Troubleshoot WordPress Plugin Errors

    Troubleshoot Theme Errors in WordPress

     

    If none of those techniques cover it, I would suggest considering purchasing a WP Premium Support package and have some WP devs take a look at it. 



    I am a GoDaddy End User - Just Like You
    Check out my site! | I drink and I know things. Especially about websites and web hosting.
    * Please note that I offer free advice on this forum. If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

    Once your issue is resolved,
    please be sure to come back and click accept for the solution

    Get Better Support on the Community Boards!
    Etiquette When Asking for Help from the Community