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    The requested URL / was not found on this server (after no change)

    Hi! My website wine-teach. com randomly stopped opening from yesterday, although I didn’t make any changes.

    Two days ago everything worked properly. My website is located on this IP: 

    160.153.138.163


    Here you can see that all files are still on a webserver:
    https://imgur.com/lj0v4xi

    This is my domain DNS records:
    https://imgur.com/QUgC1MW

    What could have changed in itself to make this error?

    UPD: A two-day backup of files and databases helped, but this does not solve the problem. Prior to this, very often the site did not open the first time with the error "503". Do I understand correctly that these are technical problems on the part of GoDaddy or can it be something else?
    1 ACCEPTED SOLUTION

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    Super User III
    Super User III
    Solution

    Re: The requested URL / was not found on this server (after no change)

    @Inese 

     

    This is something you will need to call into support for - and I do suggest calling & not using chat. The support team will need to escalate the case. The issue is GoDaddy moved the site between physical servers (which they do from time to time and is the idea behind a managed environment) and the pointer on the new server is not configured correctly



    I am a GoDaddy End User - Just Like You
    Check out my site! | I currently manage over 300 WordPress Websites
    * Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

    Once your issue is resolved,
    please be sure to come back and click accept for the solution

    Get Better Support on the Community Boards!
    Etiquette When Asking for Help from the Community

    View solution in original post

    2 REPLIES 2
    Highlighted
    Super User III
    Super User III
    Solution

    Re: The requested URL / was not found on this server (after no change)

    @Inese 

     

    This is something you will need to call into support for - and I do suggest calling & not using chat. The support team will need to escalate the case. The issue is GoDaddy moved the site between physical servers (which they do from time to time and is the idea behind a managed environment) and the pointer on the new server is not configured correctly



    I am a GoDaddy End User - Just Like You
    Check out my site! | I currently manage over 300 WordPress Websites
    * Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

    Once your issue is resolved,
    please be sure to come back and click accept for the solution

    Get Better Support on the Community Boards!
    Etiquette When Asking for Help from the Community

    View solution in original post

    Highlighted
    Moderator
    Moderator

    Re: The requested URL / was not found on this server (after no change)

    Hi @Inese,

     

    Welcome to the Community!

    Were you able to contact customer support and resolve your issue? We see that the URL is now resolving well in several browsers.

     

     

    TLH - GoDaddy | Community Moderator
    Supporting you at x.co/247support