• GoDaddy Community
  • Managed WordPress Hosting
  • Managed WordPress Hosting

    cancel
    Showing results for 
    Show  only  | Search instead for 
    Did you mean: 
    New

    Updating a file in plugin causes error 502

    I was trying to optimize a plugin through plugin editor.

    I have the plugin deactivated, and I am trying to edit one file only.

     

    Before this was not happening, only started today.

    I thought this was caused by Sucuri, but after removing it the error is still showing up.

     

    The error is error 502 and only shows up after I hit the 'update file' button.

     

    I am wondering if I am doing something wrong.

     

    The hosting is Managed Wordpress Hosting.

    Domain is combilift-canada.com

    1 REPLY 1
    Highlighted
    Super User III
    Super User III

    Re: Updating a file in plugin causes error 502

    @CGARY 

     

    This may have to do with the way GoDaddy's Managed WordPress is set up. Several files are locked down in the permissions settings to prevent compromise of the website. I'm not exactly sure if this is one of those files in particular but your best bet for a resolution with this may be to give phone support a call and talk to the Hosting department.



    I am a GoDaddy End User - Just Like You
    * Please note that I offer free advice on this forum. I DO NOT answer private messages. Please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

    Once your issue is resolved,
    please be sure to come back and click accept for the solution

    Get Better Support on the Community Boards!
    Etiquette When Asking for Help from the Community