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    Wanted Asia Data center for Managed WordPress plan

    As I purchased Godaddy Managed Wordpress hosting plan form godaddy. During SetUp there is option to select data canter Asia, but in final step, they set up North America Data center. I was contacted to customer support, They told me that we do not update Asia data center. It is fraud by Godaddy. So please not taka Wordpress managed hosting plan if you want to setup Asia center for server for hosting.

    1 ACCEPTED SOLUTION
    TLH
    Moderator
    Moderator

    Hi @swaroopjakhar84,

     

    Welcome to the Community!

    There could be no fraud involved in your hosting package. Did you request to purchase a server in an Asia datacenter when the agent sold it to you? Or did you purchase it online without the help of a Customer Care guide to advise you? The Managed WordPress plans at GoDaddy can ONLY be set up on the US Datacenter servers. There are no other options available at purchase or setup. They were correct when they told you that they could not update to the Asia datacenter.

     

    If you wish to have a hosting plan based on an Asia datacenter, you'll want to look at the cPanel hosting offered, then install WordPress on that plan. While it lacks the management and updates provided on the Managed plan, it could be regionally advantageous. 

     

     

    TLH - GoDaddy | Community Moderator
    Supporting you at godaddy.com/help/contact-us

    View solution in original post

    1 REPLY 1
    TLH
    Moderator
    Moderator

    Hi @swaroopjakhar84,

     

    Welcome to the Community!

    There could be no fraud involved in your hosting package. Did you request to purchase a server in an Asia datacenter when the agent sold it to you? Or did you purchase it online without the help of a Customer Care guide to advise you? The Managed WordPress plans at GoDaddy can ONLY be set up on the US Datacenter servers. There are no other options available at purchase or setup. They were correct when they told you that they could not update to the Asia datacenter.

     

    If you wish to have a hosting plan based on an Asia datacenter, you'll want to look at the cPanel hosting offered, then install WordPress on that plan. While it lacks the management and updates provided on the Managed plan, it could be regionally advantageous. 

     

     

    TLH - GoDaddy | Community Moderator
    Supporting you at godaddy.com/help/contact-us

    View solution in original post