Skip to main content
Help Center
The GoDaddy Community will undergo maintenance starting on Tuesday, August 3rd at 3pm PST / 6pm EST. Learn more
  • GoDaddy Community
  • Managed WordPress Hosting
  • Managed WordPress Hosting

    Showing results for 
    Show  only  | Search instead for 
    Did you mean: 

    internal error when importing back up



    I just moved from Wordpress Business Plan Hosting to Godaddy. I now try to import my data through the wordpress import tools, but every time it does not work and give me the following message: 


    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator and inform them of the time the error occurred, and the actions you performed just before this error.

    More information about this error may be available in the server error log.



    I have tried lot of things: increase my memory capacity, deactivate all plugins, use classic theme, nothing work. 


    The only way to make it work is to actually deactivate the woocommerce plugin. But in that case, none of my products can be imported either my existing orders and users


    Any advices ?



    0 REPLIES 0