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A record and TXT are not updated for more than weeks time

I added couple of TXT and an A record a week before but still do not see it updated. I'm tried of contacting the award winning Customer Support Team as they are not sure about what a TXT or MX records are for.

URL works only with www and not without it.

P.S I've added an A record with my domain name but it is of no help as it's not updated. Please look in to it and do the needful.

1 REPLY 1
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Moderator
Moderator

Re: A record and TXT are not updated for more than weeks time

Hi @hiba-tech,

 

Thanks for posting. Unfortunately, this appears to be an account specific issue and this is not a support forum. If you would like assistance from an agent you will need to contact live support or if you'd like to provide a screenshot of your DNS and the domain others in the Community may be able to offer you suggestions.

 

Lisi - GoDaddy | Community Moderator
24/7 support available at x.co/247support