Skip to main content
Help Center
The GoDaddy Community will undergo maintenance starting on Tuesday, August 3rd at 3pm PST / 6pm EST. Learn more
Showing results for 
Show  only  | Search instead for 
Did you mean: 

A record and TXT are not updated for more than weeks time

I added couple of TXT and an A record a week before but still do not see it updated. I'm tried of contacting the award winning Customer Support Team as they are not sure about what a TXT or MX records are for.

URL works only with www and not without it.

P.S I've added an A record with my domain name but it is of no help as it's not updated. Please look in to it and do the needful.


Hi @hiba-tech,


Thanks for posting. Unfortunately, this appears to be an account specific issue and this is not a support forum. If you would like assistance from an agent you will need to contact live support or if you'd like to provide a screenshot of your DNS and the domain others in the Community may be able to offer you suggestions.


Lisi - GoDaddy | Community Moderator | 24/7 support available at | Remember to choose a solution and give kudos.