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Adding a CNAME

Hi, 

 

I'm trying to add a new CNAME but keep getting an error message. 

 

CNAME

Host: WWW.

Points to: Onuniverse.com 

 

Am I doing something wrong? 

 

M

1 ACCEPTED SOLUTION
TLH
Moderator
Moderator

Hi @MattShort11 and @lorans12,

 

Welcome to the Community!

 

If you are adding the "www" CName to the domain (of the same name you show here), your host name for that record will be "@" (no quotes), not the domain. Pointing that record back to the domain with "@", will allow it to resolve properly for visitors using the www" prefix when entering it in the address bar of the browser. 

 

 

 

TLH - GoDaddy | Community Moderator
Supporting you at godaddy.com/help/contact-us

View solution in original post

2 REPLIES 2
lorans12
New

i have same error

TLH
Moderator
Moderator

Hi @MattShort11 and @lorans12,

 

Welcome to the Community!

 

If you are adding the "www" CName to the domain (of the same name you show here), your host name for that record will be "@" (no quotes), not the domain. Pointing that record back to the domain with "@", will allow it to resolve properly for visitors using the www" prefix when entering it in the address bar of the browser. 

 

 

 

TLH - GoDaddy | Community Moderator
Supporting you at godaddy.com/help/contact-us

View solution in original post