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rmJimmy
Novice

Adding cname record failed!

I tried several times to add a cname record but every time I got "Unexpected error occurred. If this issue continues, contact support."

 

The cname record I am trying to add is

 

Record Type :  CNAME 
Name/Host:  www 
Value/Destination:  ghs.googlehosted.com.
TTL* : 3600 
5 REPLIES 5
Pro Community Founder Artisan Pro Community Founder Artisan
Pro Community Founder Artisan

Re: Adding cname record failed!

Try clearing your history/cache, or using a different browser.  If the problem persists contact support directly.

finh
Novice

Re: Adding cname record failed!

I'm having the same problem. I've tried a number of times. my domain works on my site but isn't allowing me to secure it. I have contacted support the first time and allowed the site set up. that was friday last.

rmJimmy
Novice

Re: Adding cname record failed!

It didn't work Nate. How can I contact support directly?

Pro Community Founder Artisan Pro Community Founder Artisan
Pro Community Founder Artisan

Re: Adding cname record failed!

rmJimmy
Novice

Re: Adding cname record failed!

@NateI am trying to contact them via live chat but seems like they are keeping it unavailable intentionally.