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Adobe Portfolio Connection Issues - Check your DNS

Having issues getting my adobe portfolio to connect to my domain

 

Says  "Oops! Looks like your domain settings have not yet been configured correctly for the www subdomain. Instructions here. (Check your DNS status here)issue with the sub"

 

Capture 1.jpgCapture 2.JPG

1 ACCEPTED SOLUTION
Community Manager

Hi @jmphotographer. Thanks for being part of GoDaddy Community! Based on the screenshot you've provided, you'll need to delete the second A Record you created (from your screenshot, the one that shows www.jmpho... under name), as well as your WWW CNAME. Then, you can create a new WWW A Record (with just www in the host field) that points to the IP address you need. Hope that helps. 

 

JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.

View solution in original post

1 REPLY 1
Community Manager

Hi @jmphotographer. Thanks for being part of GoDaddy Community! Based on the screenshot you've provided, you'll need to delete the second A Record you created (from your screenshot, the one that shows www.jmpho... under name), as well as your WWW CNAME. Then, you can create a new WWW A Record (with just www in the host field) that points to the IP address you need. Hope that helps. 

 

JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.

View solution in original post