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CNAME FAIL

I AM FACING PROBLEM WITH CNAME PLEASE HELP?

CNAME.png

2 REPLIES 2
Super User II
Super User II

Re: CNAME FAIL

Hi AnaPereira,

I hope you are well. I'd suggest first clearing your browser's cache and cookies. If that doesn't help, then try using a cacheless browsing window (FireFox private window, Chrome incognito, etc.), then an entirely different browser.

 

If that also doesn't work, see if you can duplicate the issue on a different computer, such as a mobile device. Once you identify where the issue is, you can then look for a resolution.

 

 

 

Zulfiqar Anees | GoDaddy Pro | Founder/CEO at FastTech Media, TechMag, and ZulWeb.
Moderator
Moderator
Solution

Re: CNAME FAIL

Hi @AnaPereira ,

 

Welcome to the Community!

 

The CName you are creating is essentially giving the subdomain, a subdomain. See the article below to create a subdomain in your DNS. In the meantime, change the www subdomain "Points to" field - on the CName record in your screenshot - to "@" (no quotes) and point it back to the primary domain.

Create a SubDomain: https://godaddy.com/help/create-a-subdomain-4080?

 

 

 

 

 

TLH - GoDaddy | Community Moderator
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