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Can't Find My Expired Domain to Renew

My domain "marcelamonnerat.com.br" is expired but I can't find it in https://dcc.godaddy.com/domains

 

How can I renew it?

3 REPLIES 3

Re: Can't Find My Expired Domain to Renew

Greetings @gmonnerat ,

 

Check the renewal information below. It is somewhat unique to .br domains

 

https://www.godaddy.com/help/about-br-domains-6020

 

If it still doesn't answer your question, contact 24/7 Support.

 

I hope that helps,

Thomas D. - GoDaddy | Community Moderator
24/7 support available at x.co/247support

Re: Can't Find My Expired Domain to Renew

Hi Thomas,

 

According to this documentation, I need Brazilian Tax ID and I have it.

 

This link points to https://www.godaddy.com/help/renew-my-expired-domain-5018

 

In "View your expired domains by selecting Expiration above your domains list, then Expired.", I can not find my domain.

Solution

Re: Can't Find My Expired Domain to Renew

Hi there @gmonnerat.

 

For .BR domains that have expired from your account, you will need to contact our live support team where they can submit a request to have this domain renewed and put back into your account. 

 

KristyW - GoDaddy | Community Moderator | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.