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Can't add DNS CNAME www?

When I try to add a CNAME record for www, I get this message: An unexpected error occurred. If this issue continues, contact support.

 

Does anyone know a fix for this, or should I just contact support?  Thanks.

1 REPLY 1
Moderator
Moderator

Re: Can't add DNS CNAME www?

Hi @tarq476

 

Welcome to the Godaddy community! We're not reporting any issues with the Domain Control Center, so you may want to try this action in a private, or incognito browsing window to avoid any caching from your previous actions. If you still aren't able to add this record, please contact our customer support team. You may have an underlying issue due to other conflicting records on your DNS. 

 

 

TLH - GoDaddy | Community Moderator
Supporting you at x.co/247support