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gouser11
New

Can't add DS records to domain with self managed DNS

Hi,

 

The "DS Records" form for "Add" is incorrect: it lists available algorithms as 1, 2, 3 and 4, none of which are valid.  I can't add a DS record with a valid algorithm.  Attempting to add one always gives "An unexpected error has occurred."

 

This has been broken for about a year now.

2 REPLIES 2
charminglygeeky
Employee

Hi @gouser11

Welcome to our forums. I suggest reaching out to our support team so that they can try to duplicate the issue. 

KayJay - GoDaddy | Community Moderator
24/7 support available at x.co/247support

I contacted the support team but they didnt give me any solution also, i have changed my NS records to cloudflare and is asking me to add DS records, it keeps saying

An unexpected error occurred. If this issue continues, contact support.