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Can't cancel my domain

I am trying to cancel my domain but it just keeps telling me I can't. No clue why. Are some domains locked?

4 REPLIES 4
Super User I
Super User I
Solution

Re: Can't cancel my domain


@AdamPRStudio wrote:

I am trying to cancel my domain but it just keeps telling me I can't. No clue why. Are some domains locked?


@AdamPRStudio What type of error message are you receiving? Are you following these instructions: https://www.godaddy.com/help/cancel-my-domain-412

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Save money on Godaddy products and get a .com domain for under $1: http://bit.ly/2E7MV0I
Highlighted

Re: Can't cancel my domain

Oh! Thanks you! It is locked at the moment. It shows that I can access it in 23 hours. Thanks again. 😀

Re: Can't cancel my domain

HI,

 

I am also beyond frustrated. I have been trying to delete or stop or cancel my domain for over a month, and was forced to pay the renewal costs and then contacted support which told me they had to remove a security feature and that I should wait 72 hours and then I can cancel. That was over a week ago. I have installed the protected registration feature, set up domain security and all and still my domain is locked and I can't do anything.

 

I really want to get rid of it as I stopped my business.

 

Can anyone please assist?

Super User I
Super User I
Solution

Re: Can't cancel my domain


@MarykedeBeer wrote:

HI,

 

I am also beyond frustrated. I have been trying to delete or stop or cancel my domain for over a month, and was forced to pay the renewal costs and then contacted support which told me they had to remove a security feature and that I should wait 72 hours and then I can cancel. That was over a week ago. I have installed the protected registration feature, set up domain security and all and still my domain is locked and I can't do anything.

 

I really want to get rid of it as I stopped my business.

 

Can anyone please assist?


@MarykedeBeer please follow these instructions https://www.godaddy.com/help/cancel-my-domain-412

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Save money on Godaddy products and get a .com domain for under $1: http://bit.ly/2E7MV0I