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Can't change Primary domain

I change my primary domain from bisnisonlinesolution.com to carpetshop.co.id

 

but when I open bisnisonlinesolution.com it still connected to the hosting while carpetshop.co.id is displaying a default page as if I open the IP address dirrectly

 

it seems that the old setting is still not cleared from apache on shared hosing and I can do nothing about it, I can't even change back the primary domain to the old one

 

please help

 

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4 REPLIES 4
Super User I
Super User I

Re: Can't change Primary domain


@VictorJ wrote:

I change my primary domain from bisnisonlinesolution.com to carpetshop.co.id

 

but when I open bisnisonlinesolution.com it still connected to the hosting while carpetshop.co.id is displaying a default page as if I open the IP address dirrectly

 

it seems that the old setting is still not cleared from apache on shared hosing and I can do nothing about it, I can't even change back the primary domain to the old one

 

please help

 

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@VictorJ It really depends on which hosting plan you use but these are a few resources you can check out:

 

https://www.godaddy.com/help/change-your-accounts-domain-in-cpanel-shared-hosting-16163

https://www.godaddy.com/help/manage-hosting-account-domains-4688

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Re: Can't change Primary domain

Thanks for the reply but unfortunately it does not help
I already remove allaliases subdomains and addon domains but my old domain is still stuck and said that it is still in apache configuration

The hosting is bind to the old domain before change and could not be restored.

Re: Can't change Primary domain

Thanks for the reply but unfortunately it does not help

 

I already remove all aliases subdomains and add-on domain but the hosting is still binded with my old domain despite changing several times

 

And the old domain is also said to still exist in apache configuration when I want to add it as subdomain

Rockstar I Rockstar I
Rockstar I

Re: Can't change Primary domain

Hi @VictorJ,

 

Have you looked at your A-record and CNAME entries in your DNS settings?  It sounds like you have done much work at the cPanel level with the addon domains, etc., but that it doesn't match DNS.  If you are doing ANYTHING with subdirectories and folders, be sure to check you .htaccess file for the proper redirects. 

 

GoDaddy's propagation has been a bit slow lately so you may have to have some patience for any DNS changes to take place.  

 

Hope this helps,

James

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