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Cannot access domain settings

When I try to access my domain settings I am redirected to

https://dcc.godaddy.com/dcc50/DccError.aspx?isc=gofheu13

that displays this message:

We apologize for this inconvenience, but an error has been detected.

The details of the error have been recorded.  We will investigate the matter and take appropriate action.  If you need immediate assistance, please contact our customer support department.

Thank You.
I tried to clear the cache and tried different web browser.
7 REPLIES 7
Anonymous
Not applicable

Re: Cannot access domain settings

Hi,

Have you contacted  customer support? What did they advise?

Re: Cannot access domain settings

I have the same problem
How can I contact the customer support
It is very difficult

Re: Cannot access domain settings

I have the same problem and I don't even know how to contact the customer support

When I try to access my domain settings I am redirected to

https://dcc.godaddy.com/dcc50/DccError.aspx?isc=gofheu13

that displays this message:

We apologize for this inconvenience, but an error has been detected.


The details of the error have been recorded.  We will investigate the matter and take appropriate action.  If you need immediate assistance, please contact our customer support department.

Community Manager
Community Manager

Re: Cannot access domain settings

Hello @Elashkar, please try using a different browser to access your domain management to see if you're able to proceed.

 

If you get the same error across multiple browsers, please contact our live support for further assistance.  You can view a list of our contact phone numbers here: https://www.godaddy.com/contact-us.aspx. 

 

MPC

Re: Cannot access domain settings

Since January 2017 domain setting access has been down?
Do you need to hire some web-masters or what?
How can I make changes to my accounts if I can't access my domains?
Sad, very sad.

 

New

Re: Cannot access domain settings

no access to my domains too, error detected, what good is it telling me that, do you want me to fix it?>

Moderator
Moderator
Solution

Re: Cannot access domain settings

Hi @Mackc,

 

Welcome to the Community!

If the domains were recently registered, some TLDs may require additional time to be delivered to your account. You may also want to check the receipt emailed to you to be sure you are accessing the correct customer number. We recommend you clear the cache of your browser as well, or access the account and domain manager by using a private/incognito browsing window.

 

 

 

 

TLH - GoDaddy | Community Moderator
Supporting you at x.co/247support