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Cannot change DNS on my domain

Hi. My name is Misha. I have restored my domain as early as July 6 and since that moment I can not make any changes to the DNS.


"Update your contact info and then notify us at to make your domain status active."


I see such a warning related to my personal data. But the problem is that I have already sent two letters on July 6th, one eighth, one ninth, and one more today. And no one can help me in this nightmare. I applied to both telephone support and chat support. Experts said that this operation can take up to 72 hours. But it's already the fourth day and there are no positive changes.


Somebody can help me with this? My data is correct, but domain is ain't active.