Cannot unlock domain - Error on the task

[xpressnova]

i get an error when i am trying to unlock the domain. Please help me

[TLH · Accepted solution]

Hi @xpressnova,

Welcome to the Community!

There are several things that may be preventing your ability to unlock the domain or remove the auto-renewal. Please check for the following:

> Is the domain active, or has it expired?

> Is the domain pending an ICANN or Whois verification (will show in status column)

> Does the domain have Protected Registration applied?

If any of these apply, you can contact our customer support team at the number most convenient to you in the link below.