i get an error when i am trying to unlock the domain. Please help me
Solved! Go to Solution.
Hi @xpressnova,
Welcome to the Community!
There are several things that may be preventing your ability to unlock the domain or remove the auto-renewal. Please check for the following:
> Is the domain active, or has it expired?
> Is the domain pending an ICANN or Whois verification (will show in status column)
> Does the domain have Protected Registration applied?
If any of these apply, you can contact our customer support team at the number most convenient to you in the link below.
Hi @xpressnova,
Welcome to the Community!
There are several things that may be preventing your ability to unlock the domain or remove the auto-renewal. Please check for the following:
> Is the domain active, or has it expired?
> Is the domain pending an ICANN or Whois verification (will show in status column)
> Does the domain have Protected Registration applied?
If any of these apply, you can contact our customer support team at the number most convenient to you in the link below.