Unfortunately, no one on this forum will be able to help with an account issue as we're volunteers and don't have access to GoDaddy's internal systems.
You need to call phone support or start a live chat for a resolution.
Have a good one!
I am a GoDaddy End User - Just Like You Check out my site! | I drink and I know things. Especially about websites and web hosting. * Please note that I offer free advice on this forum. If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *
Once your issue is resolved, please be sure to come back and click accept for the solution