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twdesigns
New

Changing DNS Takes Time Loading Page

Yesterday I needed to change the DNS on one of my Domains. I noticed that the Godaddy Site worked fast except when I clicked to change my DNS. It took minutes to load.

 

After the fact I have yet to have my domain resolve correctly. Is anyone else experiencing this issue?

1 ACCEPTED SOLUTION
TLH
Moderator
Moderator

Hi @twdesigns,

 

Welcome to the Community!

We understand you're having trouble changing the DNS. Are you changing the nameservers or the zone files? If you'll include your domain name, the Community can take a look at the changes, using an external tool.

 

Here are a few things you can also try.

  1. First and easiest is to take that action - changing the nameservers - in a private/incognito browsing window. This will remove any caching issues that are triggering that error message. 
  2.  Are you using custom nameservers for the domain? Or is your domain a ccTLD (country-code domain)? There can be specific requirements in place by the registry that you'll want to check out. Just go to this link, choose your domain ending, then check the nameserver notes in that article. 
  3. And the third is to check the validity of your nameservers with the hosting provider to which you're trying to direct the domain.

 

TLH - GoDaddy | Community Moderator
Supporting you at godaddy.com/help/contact-us

View solution in original post

1 REPLY 1
TLH
Moderator
Moderator

Hi @twdesigns,

 

Welcome to the Community!

We understand you're having trouble changing the DNS. Are you changing the nameservers or the zone files? If you'll include your domain name, the Community can take a look at the changes, using an external tool.

 

Here are a few things you can also try.

  1. First and easiest is to take that action - changing the nameservers - in a private/incognito browsing window. This will remove any caching issues that are triggering that error message. 
  2.  Are you using custom nameservers for the domain? Or is your domain a ccTLD (country-code domain)? There can be specific requirements in place by the registry that you'll want to check out. Just go to this link, choose your domain ending, then check the nameserver notes in that article. 
  3. And the third is to check the validity of your nameservers with the hosting provider to which you're trying to direct the domain.

 

TLH - GoDaddy | Community Moderator
Supporting you at godaddy.com/help/contact-us

View solution in original post