DNS CNAME Records not being Propagated

[Chris_R]

I have found that some DNS records are not being propagated around the world, I have used this tool to check for CNAME records: https://dnschecker.org/#CNAME/gaiasoft.net

Domain name is gaiasoft.net, the DNS check map (image attached) shows no CNAME records anywhere whereas there are in fact 12 CNAME records for this domain name, has anyone else had the same problem?

[TLH · Accepted solution]

Hi @Chris_R, 

Welcome to the Community!

How long ago did you make the DNS changes? If it's been more than 48 hours since the changes were made (standard DNS propagation time), please give our customer support a call so that the Advanced Tech team can review the domain for you.